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We can help you

Contact us whenever you need to.
24 hours a day, 365 days a year.

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Find answers to frequently asked questions about our products and services.

Consult (in Spanish)

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Help, help!

Have you been the victim of digital fraud or detected suspicious activity?

Help (in Spanish)

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Contact us

Send us your request via our web form, and we will get back to you as soon as possible.


Remember that if you are a customer, you can contact a personal manager for anything you need through the Conecta section of Online Banking or via the App, and if you are not registered in it, through the Document Center (Sede electrónica).

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You can also ask questions via the "Te respondemos/Chat" (in Spanish) facility of online banking

Any Questions?

Check out our infographics, videos, and simulators to learn how our products and services work

Check out the other channels you can use to contact us.

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